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Título
Text copied to clipboard!Técnico de Servicio
Descripción
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We are looking for a Service Technician who will be responsible for the installation, maintenance, and repair of technical equipment and systems. The ideal candidate will possess strong problem-solving skills, technical knowledge, and a customer-oriented attitude. As a Service Technician, you will travel to client sites, diagnose issues, perform repairs, and provide preventive maintenance to ensure optimal equipment performance. You will also be expected to document your work, communicate effectively with customers, and provide training or guidance as needed. The role requires the ability to work independently, manage time efficiently, and adapt to various technical challenges. You will collaborate with other technicians, engineers, and support staff to deliver high-quality service and maintain customer satisfaction. Safety and adherence to company policies and industry standards are paramount. This position offers opportunities for professional growth, ongoing training, and exposure to the latest technologies in the field. If you are passionate about technology, enjoy hands-on work, and are committed to delivering excellent service, we encourage you to apply.
Responsabilidades
Text copied to clipboard!- Install and configure technical equipment at client locations.
- Perform routine maintenance and preventive checks on systems.
- Diagnose and repair equipment malfunctions and failures.
- Document service activities and maintain accurate records.
- Provide technical support and training to customers.
- Ensure compliance with safety regulations and company policies.
- Collaborate with team members and other departments.
- Order and manage spare parts and tools as needed.
- Respond promptly to service calls and emergencies.
- Stay updated on new technologies and industry trends.
Requisitos
Text copied to clipboard!- High school diploma or equivalent; technical certification preferred.
- Proven experience as a service technician or similar role.
- Strong technical and mechanical aptitude.
- Excellent problem-solving and troubleshooting skills.
- Good communication and customer service skills.
- Ability to work independently and manage time effectively.
- Valid driver’s license and willingness to travel.
- Basic computer skills for documentation and reporting.
- Physical ability to lift and move equipment.
- Attention to detail and commitment to safety.
Posibles preguntas de la entrevista
Text copied to clipboard!- What experience do you have with technical equipment installation?
- How do you approach diagnosing a complex technical problem?
- Describe a time you resolved a challenging customer issue.
- Are you comfortable traveling frequently for work?
- What safety protocols do you follow during repairs?
- How do you stay updated with new technologies?
- Can you provide an example of working independently on a project?
- What technical certifications do you hold?
- How do you prioritize multiple service calls?
- Describe your experience with documentation and reporting.
